Testing housing and communal services online. How to pass the housing and communal services qualification exam for licensing a management company? How to cancel a certificate

Question 1. If an applicant fails to appear for a qualifying exam for a valid reason (for example, illness), is it possible to reschedule the exam? Or do I need to re-apply for admission to take the qualifying exam?

Answer . According to clause 12 of the Procedure for conducting the qualification exam, approved by order of the Ministry of Construction of Russia dated October 28, 2014 No. 659/pr, applicants who have not registered for the qualification exam are included by the secretary of the licensing commission in the registration list of those present at the qualification exam as those who did not appear. Such an applicant needs re-send an application for admission to take the qualification exam addressed to the licensing commission, on the basis of which the licensing commission again sets a deadline for passing the qualification exam.

Question: 2. Should any additional documents be attached to the application for admission to the qualifying exam?

Answer . According to clause 5 of the Procedure for conducting the qualification exam, approved by order of the Ministry of Construction of Russia dated October 28, 2014 No. 659/pr, in order to register for the qualification exam, the applicant sends to the licensing commission an application for admission to the qualification exam, in which he provides the following information about himself: last name , first name, patronymic (if available), passport details, email address, through which an electronic notification of the applicant’s registration can be sent.

The applicant's application must contain the applicant's consent to automated, as well as without the use of automation tools, processing of his personal data in accordance with Art. 9 of the Federal Law of July 27, 2006 No. 152-FZ "On Personal Data", namely the commission of actions provided for in paragraph 3 of part one of Article 3 of the Federal Law of July 27, 2006 No. 152-FZ "On Personal Data".

The application form for admission to the qualification exam is posted on the official website of the Department of State Housing and Construction Supervision of the Sverdlovsk Region (download) in the “Licensing” section.

Thus, additional documents must be attached to the application for admission to the qualifying exam not required.

Question 3. Is the application for admission to the qualifying exam submitted personally by the applicant?

According to clause 6 of the Procedure for conducting the qualification exam, approved by Order of the Ministry of Construction of Russia dated October 28, 2014 No. 659/pr, an application for admission to the qualification exam is submitted by the applicant directly to the licensing commission. This order does not establish requirements for the applicant to submit an application in person.

Thus, an application for admission to the qualifying exam can be submitted either personally by the applicant or by any of his representatives. The application can also be sent by mail to the address: Ekaterinburg, st. Malysheva, 101, office. 238.

Question 4: Does only the manager take the qualification exam?

Answer . According to Art. 193 Housing Code Russian Federation One of the licensing requirements is that the official of the licensee, the official of the license applicant, has a qualification certificate. The official of the licensee is the head of the organization and other employees of the organization performing administrative or economic functions.

The procedure for conducting the qualification exam, approved by Order of the Ministry of Construction of Russia dated October 28, 2014 No. 659/pr, does not establish restrictions on the number of persons entitled to take the qualification exam.

Question 5: When is the qualifying exam scheduled to begin? Does the application filing date matter?

Answer : from the moment of submitting an application for admission to take the qualification exam, the applicant is notified by the licensing commission of the date, time and place of taking the qualification exam within fifteen working days.

The first exam will take place on December 16, 2014. The order of passing the qualification examination procedure is determined by the date and sequence of application submission. In other words, dates for passing the qualifying exam are progressively set. You will be notified with this information (about the date of the exam) both by email and can view it on the official website of the Office in the “Licensing” section.

Question 6: If individual combines the position of manager in several legal entities - management companies, this individual is required to obtain a certificate for each legal entity or is only one enough?

Answer: a qualification certificate is issued to a specific individual. Obtaining a qualification certificate for individual legal entities is not required.

Accordingly, a person who has passed the qualification exam and received the appropriate certificate can hold a position in two or more management organizations, while obtaining a qualification certificate for each legal entity is not required, because a qualification certificate is issued to a specific individual without reference to a legal entity.

Question 7: If an individual is dismissed from one management company and hired by another management company, should he receive a new qualification certificate?

Answer: a qualification certificate is issued for a period of five years to a specific individual; upon dismissal from one management company to another, re-taking the qualification exam to obtain a certificate is not required.

In the meantime, please note that this is the recommended application submission schedule. An application for admission to the qualifying exam can be submitted on any working day during reception hours: Mon. - Thu. 10:00 - 12:00, 14:00 – 17:00; on Fri. 10:00 - 12:00, 14:00 –16:00 at Ekaterinburg, st. Malysheva 101, room. 239.

Question 9: Where can I find the list of questions offered to the applicant during the qualifying exam?

Answer: The list of questions offered to the applicant at the qualification exam was approved by order of the Ministry of Construction and Housing and Communal Services of the Russian Federation dated October 28, 2014 No. 659/pr.

The specified regulatory legal act is posted on the website of the Ministry of Construction and Housing and Communal Services of the Russian Federation http://www.minstroyrf.ru/ in the sections “For Specialists” - “Housing and Communal Services” - “Licensing”, as well as on the website of the Administration in the section “Licensing” - "Legislation"

Question 10: Who should receive a qualification certificate? How many persons in the organization have the right to apply for admission to take the qualification exam?

Answer: In accordance with sub. 2 hours 1 tbsp. 193 of the Housing Code of the Russian Federation, one of the licensing requirements is that the official of the licensee, the official of the license applicant, has a qualification certificate.

In this case, the official of the licensee is the head of the organization and other employees of the organization performing organizational, administrative or administrative functions in this organization, as well as the head of the organization exercising the powers of the sole executive body of another organization.

The procedure for conducting the qualification exam to obtain a qualification certificate was approved by order of the Ministry of Construction and Housing and Communal Services of the Russian Federation dated October 28, 2014 No. 659/pr. The specified regulatory legal act There are no restrictions regarding the number of persons who have the right to apply for admission to take the qualification exam.

If the functions of the sole executive body of a legal entity (management organization) are performed by another legal entity, then the head of the legal entity performing the functions of the sole executive body must receive a qualification certificate.

Question 11: By order of the Ministry of Construction and Housing and Communal Services of the Russian Federation dated October 28, 2014 No. 659/pr, the list of questions for passing the qualification exam was approved. At the same time, question No. 97 has a double interpretation.

Answer: In accordance with Article 22 of the Federal Law of July 27, 2010 No. 190-FZ "On Heat Supply", if the consumer has arrears in payment for thermal energy (power), coolant, including in case of violation of the terms of prepayment, if such a condition provided for by the heat supply agreement, in an amount exceeding the amount of payment for more than one payment period established by this agreement, the heat supply organization has the right to introduce restrictions on the supply of thermal energy and coolant in the manner established by the rules for organizing heat supply approved by the Government of the Russian Federation. The rules for organizing heat supply, approved by the Government of the Russian Federation, define socially significant categories of consumers and the specifics of introducing restrictions in relation to them, stopping the supply of thermal energy and coolant.

According to paragraph 98 of the Decree of the Government of the Russian Federation dated 08.08.2012 No. 808 “On the organization of heat supply in the Russian Federation and on amendments to certain acts of the Government of the Russian Federation” in relation to citizen-consumers, management organizations, homeowners’ associations, housing cooperatives or other specialized consumer For cooperatives that manage an apartment building and have entered into agreements with resource supply organizations, the procedure for limiting and stopping the supply of thermal energy is established in accordance with housing legislation. At the same time, in accordance with clause 119 of the Decree of the Government of the Russian Federation dated May 6, 2011 No. 354 “On the provision utilities owners and users of premises in apartment buildings and residential buildings" heating restrictions are not allowed.

Question 12: by order of the Ministry of Construction and Housing and Communal Services of the Russian Federation dated October 28, 2014 No. 659/pr, the list of questions for passing the qualification exam was approved. At the same time, questions No. 57, 78, taking into account changes in legislation, do not have the correct answer.

Answer: Order of the Ministry of Construction and Housing and Communal Services of the Russian Federation dated October 28, 2014 No. 659/pr was developed and approved during the period of validity of the Decree of the Government of the Russian Federation dated September 23, 2010 No. 731 “On approval of the standard for information disclosure by organizations operating in the field of management apartment buildings"as amended on March 26, 2014, which provided for a 20-day period for sending a response to the applicant. A similar approach should be followed when answering question No. 78.

Question 13: by order of the Ministry of Construction and Housing and Communal Services of the Russian Federation dated October 28, 2014 No. 659/pr, the list of questions for passing the qualification exam was approved. However, question No. 147 does not have a correct answer.

Answer: In accordance with Appendix No. 1 to the Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings, approved by Decree of the Government of the Russian Federation of May 6, 2011 No. 354, the permissible duration of the supply interruption cold water is 8 hours (total) for 1 month.

Question 14: By order of the Ministry of Construction and Housing and Communal Services of the Russian Federation dated October 28, 2014 No. 659/pr, the list of questions for passing the qualification exam was approved. At the same time, question No. 160 is incorrect due to the lack of indication of a specific utility service, the reduction of the standard temperature of which is allowed.

Answer: The rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings, approved by Decree of the Government of the Russian Federation of May 6, 2011 No. 354, indicate the permissibility of reducing the standard temperature at night (from 0.00 to 5.00 hours) both in relation to hot water supply and and in relation to air in a living space. At the same time, a decrease in the standard temperature of hot water supply is allowed by 5°C, and the air temperature of the living room - by 3°C. It seems that the list of questions deals with the permissible level of reduction in the standard air temperature in a living room, therefore, the correct answer is “A”.

Online training test for the qualification exam for obtaining licenses for housing and communal services management companies

In connection with Federal Law No. 255-FZ dated July 21, 2014, every management company in the housing and communal services sector must undergo licensing. One of the licensing conditions is that the managers of the management company must be certified by the licensing commission. To become a certified housing and communal services specialist, you must pass a qualifying exam. The exam is free and conducted by the region's licensing commission. The procedure and list of questions were established by the Ministry of Construction of the Russian Federation in December 2014 (order No. 789/pr dated December 5, 2014).

The online training test consists of 200 questions of the qualification exam for licensing of housing and communal services management companies and answers to them with comments. The questions have been approved by the Ministry of Construction, Housing and Communal Services of the Russian Federation and will be used in the exam of managers and specialists of housing and communal services management companies.

This is a document confirming the qualifications of an official of a license applicant.

Until May 1, 2015, mandatory licensing of management organizations was carried out. According to the new standards, the management authority cannot operate apartment buildings without a license.

In other words, the licensing law provides for the mandatory receipt of a qualification certificate by the head of an educational institution. This is strictly stipulated in clause 6 of the “Regulations on licensing business activities for the management of apartment buildings” and is one of the licensing requirements.

Briefly about the main thing

Let's look at what the qualifying exam itself is. It takes place in your region and is accepted by the regional licensing commission.

To pass the exam, the manager and/or representative must submit an application (you will find a sample application on the website of your State Housing Institution), the approval of which takes up to 15 working days. Testing is carried out on a computer. In 2 hours you need to correctly answer at least 86 questions out of 100, but no less.

Otherwise, the exam will not count and you will have to retake it again. After 5 days, the results are announced and the lucky winners are awarded a qualification certificate valid for 5 years. Management organizations in the housing and communal services sector that pass the exam can apply for a license.

The good news is that the exam is free and you can retake it an unlimited number of times. Also, a qualification certificate can be obtained by one of your employees who helps conduct business in your absence.

What is this for? If gross violations are discovered during the exam, the certificate may be canceled and the manager may be disqualified.

In this case, so that the management company is not left without a leader, it is advisable to play it safe and have a person with the same certificate on staff. If something happens, it will be possible to transfer the reins of power into his hands. Some companies in the housing and communal services sector have already taken advantage of this advice and sent their employees to receive certificates.

You can carry out your activities to manage apartment buildings not only in the region where you took the exam and received a qualification certificate, but also in any other, since the certificate is issued to an individual without reference to a company or region. But a license to manage an apartment building already obliges the licensee to carry out its activities only where it was issued.

The exam and certification take place in the same region. That is, you cannot take the exam in one region and get it in another. This can be seen in the order of the Ministry of Construction of the Russian Federation dated December 5, 2015 No. 789/pro on conducting a qualification exam, as well as on the issuance and cancellation of certificates.

If for some reason you have changed your full name, this must be reflected in the qualification certificate. That is, it needs to be reissued on a new form based on a written application.

We are often asked the question whether it is necessary to retake the qualifying exam if the certificate has been lost. The answer is no. Based on a written statement of loss, a duplicate is issued.

Professionally qualified

Not everyone was able to pass the exam and then undergo licensing of management organizations in the housing and communal services sector. As disappointing statistics show, 3 thousand out of 14,000 management companies throughout the country were unable to cope with this task.

This is quite a lot, considering what was available online. That is, you could test yourself before the real exam, see what questions you might get and how to answer them.

Some services on the Internet allow you to independently evaluate yourself for professional suitability. Take, for example, our RosKvartal platform, which allows you to pass it in two modes: training and exam.

Thus, in the “learning mode” you are given the opportunity to answer all 200 exam questions sequentially or in a random order. For example, you can go through all the questions and see the correct answers with explanations and references to legislation.

Or you can select from the list only those exam questions in which you feel unsure. As for the “exam mode,” conditions have been created for you that are as close as possible to exam conditions.

That is, during the time allotted for testing, you must correctly answer the maximum number of questions in the housing and communal services exam. In any case, this is a useful experiment.

Those who tried our free simulator felt confident before the licensing commission, since they already had an idea of ​​​​the essence of the issues. Our service also allows you to take the test to pass the qualifying exam an unlimited number of times.

Thus, already from the second or third time you can remember many answers to questions. To make it easier, you can even break down the questions, for example, 50 in each part. And gradually master them.

The training mode also allows you to speed up the testing process itself, as speed and reaction are honed. Try ours too. Good luck in passing the test!

Those who have successfully passed the test and received a license to manage apartment buildings will need an electronic digital signature key to register in the GIS Housing and Communal Services. For example, we received our KETsP from the Kontur company.

You can look at the prices for their services and select a basic qualified electronic signature certificate Classic, which will cost much less. In any case, after submitting your application, the company manager will contact you and explain which EDS key is suitable for registration in the GIS Housing and Communal Services.

The housing and communal services qualification exam is a procedure that raises many questions among applicants for a license. We invite you to read the answers to some of them.

About the qualification certificate of the head of a management company in the housing and communal services sector

During the reform in the housing and communal services sector, personal responsibility has been brought to the fore officials- heads of organizations managing apartment buildings. Confirmation of their competence in ensuring compliance with the requirements for the quality of services provided is a qualification certificate issued free of charge. To obtain this document, a housing and communal services specialist must pass a special qualification exam.

What does a housing and communal services qualification certificate look like, what data is included in it and for how long is it valid?

• The qualification certificate form has green, made in A4 format (210 by 297 mm), is security, included in the category of documents protected against counterfeiting of printed products at level “B”, in mandatory certified by the signature of the head and the seal of the state housing inspection body of the constituent entity of the Russian Federation.
• The housing and communal services qualification certificate must indicate the name of the subject of the Russian Federation on behalf of which the examination commission acts, the personal data of the certified specialist (his first name, patronymic, last name), the number of the protocol of the results of the qualification exam and the date of its preparation.
• The validity of the certificate is limited to 5 years.

Expert advice: We recommend that not only the head of the management company, but also his deputy, pass the qualification exam and receive a certificate. This step will allow your organization to fully meet the requirements for a housing and communal services license holder and continue its activities in the event of the removal of the first person from office.

The procedure and specifics of the qualification exam for a housing and communal services specialist

• Acceptance of an applicant's application for a housing and communal services qualification certificate and the examination is carried out by a special licensing commission formed by a constituent entity of the Russian Federation to ensure the activities of state housing supervision in licensing organizations that manage apartment buildings.
• The key condition for admission to passing the qualification exam in the housing and communal services sector is the absence of information about the applicant (the head of the management company) in the register of disqualified persons.
• The period during which the applicant must be notified of admission to the exam is no more than 15 working days from the date the commission accepted his application.
• The housing and communal services qualification exam itself takes the form of computer testing. The maximum time allotted for passing the tests is 120 minutes. DON'T FORGET take your passport with you. If you do not have this document, you will not be allowed to take the exam!
• Minimum quantity There are 86 questions that you need to answer correctly to successfully pass the exam. Each question has three possible answers. The total number of questions in the individual set of tests for the applicant is 100 (selected automatically from 200 approved ones).
• Questions for the housing and communal services qualification exam cover topics such as: various aspects of managing apartment buildings, energy saving, and labor legislation.
• During the exam it is PROHIBITED: use reference literature, regulations and legislative acts, mobile communications; record any information on paper; enter into negotiations with other persons undergoing testing; leave the examination room.

Expert advice: Passing the housing and communal services qualification exam the first time is quite easy if you have the necessary knowledge and testing does not represent a stressful situation for you. We recommend that you undergo pre-certification training using a unique program developed specifically for managers of management companies.

Do you urgently need to undergo licensing and obtain a housing and communal services license? Can't figure out legal requirements or solve the problem of preparing for a qualifying exam? Lawyers of the Consulting Group "Granit-Consulting" will answer all your questions and help you quickly cope with the task.