Russian citizens upon reaching a certain age and in a number of other cases are required to change their passport within 30 days. Banks should be one of the first to be informed about this change. And the question often arises of how to change passport data in Sberbank Online. After all, millions of Russian citizens use online banking from Sberbank. Fortunately, this is quite easy to do.
Why do you need to change data in the service?
A passport is the main document identifying a Russian citizen. It is issued for the first time and is required in a variety of cases - when applying to government agencies, concluding contracts, etc. It is also needed when applying to a bank, even if the client does not intend to take out a loan. According to the law, he must be identified; a bank employee cannot do this without a passport.
Sberbank online is linked to a specific client
When receiving a Sberbank card, a passport is also required, even if it is a debit card. His data is entered into the agreement and bank databases. In this case, the client agrees that he is obliged to notify the bank in the event of a change in passport data.
From time to time, banks update their databases and if a client’s passport is listed as lost, stolen or simply invalid, then they limit the possibility of remote servicing.
If you do not promptly inform the bank about the details of your new passport, one day online banking and all cards may stop working.
It is likely that in the future banks will have the opportunity to receive information about a new passport on their own. For example, interacting with a single database. But for now this is not possible and the responsibility to provide information about the new identity document lies with the client.
Procedure for changing personal data
Sberbank Online is a fairly progressive system and allows the user not only to use banking services, but also many other services. In such a system, a special “Settings” section has been created for the user.
The client is obliged to notify the bank about the change of passport
Let's look at what actions you can perform from the Sberbank Online settings menu:
- Manage security. You can configure the payment confirmation method, change your login, password, etc.
- Manage mobile application and mobile banking. In these sections you can block yourself mobile bank in a lost phone or create templates for payments and transfers via SMS, etc.
- Set up limits. They will allow you to avoid unnecessary expenses, even if the card or phone ends up in the hands of criminals.
- Personal information management. It is in this section that information about the client is collected. In the personal information management section, the client can change his email, set the region for searching for service providers, and also indicate SNILS, Taxpayer Identification Number, and driver’s license details. The passport is also displayed here. But the client can only view part of his number. You cannot do anything else here on your own.
There is only one way to change your passport number in Sberbank Online - by contacting a Sberbank employee in any office. He will personally identify the client and check the authenticity of the passport. After this, it will make changes to the bank's database. Passport data will also be changed automatically in Sberbank Online.
Citizens of Russia must change their passport upon reaching a certain age category and for other reasons. For this reason, it is necessary to change your passport data in the Sberbank Online system in the future.
If this is not done, using the banking functionality will be impossible.
Why is it important to notify the bank about changes in passport data?
Thanks to its functionality, all users without exception have the right to perform the following actions:
| Perform security settings | Users reserve the right to configure the option to confirm transactions, change a previously specified login and access code, and other important information. |
| Personally manage the mobile application or Mobile Bank installed on your smartphone | In the corresponding categories of the analogue of Sberbank Online, each user is allowed to block the bank on a lost phone or create a template for future payments and money transfers via SMS, etc. |
| Set personal limits | Thanks to this option, Sberbank clients can protect themselves from unnecessary cash expenses, even if they get caught bank card into the hands of scammers. |
| Manage personal information in online banking | It is thanks to this developed section that you can find out all the data about the user. In the subcategory, it is possible to independently make changes to the previously specified current address email, establish a new region of residence or, in order to search for service providers, post information regarding SNILS, TIN, driver's license and other personally identifying documents of the user. This category also displays passport data, but only part of its individual unique number is publicly available to clients. It is not possible to perform any actions with this document yourself. |
Users do not have the right to change passport data in Sberbank Online on their own, since this is prohibited by the privacy policy.
To do this, you need to contact one of the branches of the financial institution with an ID card. If there are no grounds for making amendments, the application will be rejected.
The maximum period for reviewing an application and making changes is 3 days from the date of application. As practice shows, the data is corrected within half an hour.
In Sberbank Online it is possible to change any personal data, with the exception of passport data.
Sole executive body
Officials specified in the KOPiOP
Founding members
Remote extension of powers of the Sole Executive Body
1. Creating an application to Sberbank Business Online for remote renewal of powers of the head of the organization
2. Protocol/decision of the founder on extending the term of office of the sole executive body / Employment contract, contract (extract from it) for cases where the term of office of the sole executive officer is determined by the employment agreement/contract in accordance with the constituent documents.
- If there is a single founder (participant), a DECISION is drawn up.
- If an organization has more than one founder (participant), a PROTOCOL is drawn up.
- If the founder of an organization is another legal entity (single participant), then the DECISION is made by the sole founder represented by the individual sole proprietor.
- The DECISION must be signed by the founder or representative of the founder.
- PROTOCOL with existing founders - individuals, signed by the Chairman of the meeting and the Secretary of the meeting ( elected by the composition participants).
- PROTOCOL with an existing founder - legal entity must be signed by the Uniform Executive Officer.
- The MINUTES of the Business Partnership must indicate the total number of members of the Partnership, how many were present and the presence of a QUORUM. Members of the Board and the Chairman of the Board must be elected. Every item on the agenda of an extraordinary general meeting must be voted on.
- The PROTOCOL must contain information about the persons who made the decision.
- The date of the MINUTES cannot be later than the date of submission of documents to the Bank.
To edit user settings in the Sberbank Online system, click the tab with the image of a gear in the upper right corner of the main menu.
In the section Settings You will have access to various control functions operating parameters of the Sberbank Online system:, and etc.
On the page Settings You can control various settings of the Sberbank Online system: , etc.
Personal information of the Sberbank Online user
Bookmark Personal information contains controls and editing elements your personal data.
Chapter Personal information designed to edit your personal data. In this section you can view your passport data, documents and identifiers (SNILS, driver's license, TIN, etc.), add an avatar, set the service region and set up alerts.
On this page of the Sberbank Online Internet bank you can change the following information:
Email notification. In this block you can view and edit the following contact information: Your e-mail, the format for sending email notifications (in text or HTML format). In order to change this data, in the E-mail block, click on the Change data button - a pop-up window will open in which you enter your email address, select the format for sending alerts and click the Save button.
Please note: If you have entered into a universal banking service agreement, then editing contact information is not available to you.
Service region. In this block you can choose Region in which you live. This is necessary so that when paying for services, the region in which the organizations providing you services are served is automatically substituted. Follow the link All regions. A list of regions will open, in which click on the name of the region you are interested in.
My documents, identifiers. In this block you can view and edit the following personal data: your Taxpayer Identification Number, insurance certificate, driver’s license, view passport data. To change this data, click on the image Insurance certificate or add document or ID, a pop-up window will open in which you can make the necessary changes and click the Save button.
In order to change the Insurance Certificate, click on the Add SNILS button or click on the image Insurance certificate– a pop-up window will open in which make the necessary changes and click on the Save button.
To change your tax identification number, insurance certificate or driver's license, follow the link Add a document or ID– a form will open with a selection of the listed additions. Select the desired item and fill out the required fields, then click the Save button.
Add an avatar. In this block you can add an image that will be displayed on the main page opposite your name.
To add an avatar, hover your mouse over the empty gray area to the left of your contact information. An Add Photo button will appear in this area - click on it.
A “Upload your profile photo from disk” pop-up window will open. Next, click on the button Upload image– a standard form for downloading a file from a file directory from your computer will open.
After all changes have been made, click on the Save button. A confirmation page for changing settings will open, on which click the button Confirm via SMS– a pop-up window will open in which enter the SMS password and click on the Confirm button. After confirmation, the settings will take effect.
If you change your mind about filling out or changing personal information settings, then you can click the Cancel button at any time.
Please note: in order to change your passport data, mobile phones, as well as last name, first name, patronymic, you need to contact any Sberbank branch.